Improve the supply chain, compliance and clearance checking in South Africa? Tower delivered.

A global pharmaceutical company was shipping temperature-sensitive drugs at 2-8°C from Europe to South Africa on a weekly basis but their current process was creating delays of 4 to 5 days.

The client had been using a well-known temperature monitor to record the temperatures within an EPS shipper.

Their SOP was to place the product in quarantine until the logger had been downloaded, the results checked, and the clearance signed off; a process that created delays of four or five days.

The client approached Tower to ask if there was anything we could do to speed up and simplify the process. We suggested using the KT400 container, with its integrated data Logger, its ability to span extended compliance times and the ability to cope with both hot and cold ambient temperatures.

A new SOP was written as the pharma company was now able to see the highest, lowest and current temperature and could now immediately determine that product could be released to the distribution hub, thus saving them four to five days together with the attendant costs.

On acceptance, the Logger data was downloaded and sent to a common email address, where it was stored until, or if, required.