People and passion are at the heart of everything we do

We are very happy that you are considering Career opportunities at Team Tower and being part of our growing family.

What, you may be asking yourself, what does Tower do?

We rent and sell containers to the pharmaceutical industry that are used to transport products that need temperature control. Why do these products actually need temperature control? Because they will be degraded if they are exposed to the wrong temperatures, and because the FDA and its international equivalents impose strict regulations that ensure that the correct temperatures are maintained.

Tower is now a fast-moving company within global logistics with a proud track record of service to global pharmaceutical, third party logistics (3PL), life science and airlines.

We are very proud of what has been achieved in the last 20 years: it has been a tough process, and has taken a long time, but I believe that, if the right people work together in the right way, then only good times lie ahead, and I am delighted that you are thinking of becoming a part of that.

We can only succeed if you buy into the mission, values and priorities we have set. Equally, we recognise your need to make the best of your own career – through quality work experience, training and the opportunity for promotion within the company.

Our aim stays the same, that our employees and clients have a happy and fulfilling time with us.

Yours sincerely

Niall Balfour

Innovation

We listen to our customers and have a passion for creating solutions for the pharmaceutical industry.

Accountability

We take ownership for consistent quality to our customers through the timely delivery of our commitments.

Collaboration

We work as a team, with our customers to achieve our mutual goals. By working as one team, we can deliver exceptional outcomes.

Sustainability

We recognise the importance of the environment, and of social and economic factors, in delivering our long term success.

As a global organisation, Tower’s business activities are conducted to the highest moral and ethical standards. Integrity is at the centre of everything we do, making us a reliable and trustworthy business partner to work for and work with.

Sustainable journey

As a company we aim to develop products and people, work practises and values that create a better environment for all.
Tower is committed to the sustainable development of products and technology that reduces the impact of logistics activities. See our environmental and sustainability policy statement here.

Diversity and inclusion

We value diversity and provide a creative working environment where everyone has an equal opportunity for success. We treat all employees fairly and with dignity and we provide a working environment free from direct and indirect discrimination, harassment and victimisation.

Tower is committed to providing Equal Opportunities for all and promoting equality of opportunity in all aspects of employment, including recruitment, the provision of training and career development opportunities.

All employees, trainees and applicants for employment with this Company will be given equal opportunity.

Confidentiality

We are committed to maintaining the highest degree of integrity in all our dealings with potential, current and past clients, both in terms of normal commercial confidentiality, and the protection of all personal information received in the course of providing the business services concerned. We extend the same standards to all our customers, suppliers and associates

Ethics

We always conduct our own services honestly and honourably and expect our clients and suppliers to do the same. Our advice, strategic assistance and the methods imparted through our training, take proper account of ethical considerations, together with the protection and enhancement of the moral position of our clients and suppliers

Duty of care

Our actions and advice will always conform to relevant law, and we believe that all businesses and organisations, should avoid causing any adverse effect on the human rights of people in the organisations we deal with, the local and wider environments, and the well-being of society at large.

Compliance

We conduct all our activities professionally and with integrity. We take great care to be completely objective in our judgement and any recommendations that we give, so that issues are never influenced by anything other than the best and proper interests of our clients.

Customer View:

We understand that the customer’s perception of our quality is the highest priority and we are proud of each deliverable, each delivery

We put the customer’s needs first, and build ongoing relationships with them to understand their challenges, objectives, and business problems

We promise with confidence, and deliver high-quality work when we promised

Product and Solution View:

We collaborate with our customers as we evolve our solutions and products to ensure they meet increasing needs inside our customers’ organisations, while staying on the leading edge of technology

We are committed to continuous improvement of the value of our products, our processes and our company efficiency

We have a clear view on our company capabilities and what we do best

Team View:

We respect each other, encourage constructive input, and have pride in our work

We maintain a stimulating, exciting, collaborative environment while keeping a healthy work-life balance

We provide ongoing training and development for our team, and provide opportunities aligned with each team member’s personal objectives

The benefits of career opportunities at Team Tower are always evolving. Currently, we offer all the good stuff: competitive pay, a range of benefits, and flexibility of working patterns to suit your lifestyle.

As we grow in region so do the benefits of working with us.

The Company is committed to training all employees as necessary to fully develop their potential and ensure that standards of competence are maintained.

Our aim is to create an environment that helps people give their best, ensuring that they feel valued for their contribution.

Tower is committed to conducting all of its business to the highest ethical standards, in an environmentally and socially responsible manner.

Tower requires and expects all of its officers, directors, employees, vendors, consultants, contractors, affiliates and joint venture partners, and anyone else who supplies to or acts on behalf of Tower, to act with integrity and honesty, respectful of others, and complying with all applicable national and international laws and recognised industry codes of practice. This includes not engaging in, and immediately reporting, any activity which might considered to constitute bribery or corruption, or might otherwise be unlawful.

This Code of Conduct is one of the ways in which Tower put this into practice, and Tower is committed to implementing appropriate policies, processes and training to ensure awareness of and compliance with this Code of Conduct, and to ensuring that its agents, contractors, suppliers and business partners also adhere to these same principles.

Tower is committed to providing Equal Opportunities for all and promoting equality of opportunity in all aspects of employment, including recruitment, the provision of training and career development opportunities to:

• Make full use of the talents of our employees
• Provide the same level of opportunity for everyone
• Improve our management practice
• Strengthen our reputation as a good employer
• Attract and retain new employees
• Show our clients that we are a fair Company
• Ensure that our employment and business practices do not infringe the law
• Demonstrate our commitment to be an equal opportunities employer
• Ensure access to training

The Company values diversity and it is in everyone’s interests for the environment in which we work to be harmonious and respectful. We aim to provide a creative working environment where everyone has an equal opportunity for success. We will treat all employees fairly and with dignity, and we will provide a working environment free from direct and indirect discrimination, harassment or victimisation.

All employees, trainees and applicants for employment with this Company will be given equal opportunity.

Tower Cold Chain is committed to respecting everyone’s human rights in all aspects of our operations. We believe that we have a responsibility to ensure that human rights are understood and observed in the areas that we operate in.

Read more about our Human Rights Policy Statement here.

At Tower Cold Chain we are committed to ensuring our products and services fully meet the requirements of our customers and interested parties. Supporting our company core values and business strategy, our aim is to achieve a high-level of customer satisfaction through the provision of service excellence, and in meeting or exceeding expectations consistently.

Read more about our Quality Policy Statement here.